Guide

Unbind Email

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I. How to change the  5ROI account mailbox

If the 5ROI platform account can be successfully logged into the mailbox to receive the verification code, then do the following

APP: Login account – Personal Center – Security – Email verification, click change

Web: Login account – User center – Email verification, click change.

II. If 2FA is lost, the account cannot be logged in normally or the email verification code cannot be obtained, as follows

For the safety of your account and assets, you need to submit the following information to the work order:

  1. Provide the registration UID/ email/phone number
  2. Take photos with your id photo and handwritten instructions and upload them

(Handwritten instructions: a note on the white paper: XXX, apply to unbind the 5ROI exchange registered account binding email, personal signature, date, platform received, will be verified as soon as possible, after verification is approved to unbind)

Upon receipt, the customer service on duty will verify and deal with it within 2 working days. Please pay attention to the update of the work order

Work order link:

Join in the following 5ROI Global Communities

5ROI Global,
Contact us and update information from 5ROI Global through the following official channels:
– Youtube: https://www.youtube.com/c/5ROIGlobalOfficial
– Twitter: https://twitter.com/5roiglobal
– Global Community Telegram: https://t.me/official_5roiglobal
– Vietnamese Community Telegram: https://t.me/vn_5roiglobal
– Announcement Channel Telegram: https://t.me/channel_5roiglobal
– Zendesk Support Center: https://5roi.zendesk.com
5ROI Global – A Multi-application Financial and Cryptocurrency Trading Platform

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